Here are a few EPC Group best practices I want to share with around driving SharePoint's end user adoption and keeping it relevant to maximize your ROI
Funny thing about memories. They tend to distort some details while being eerily accurate on others. For example, when I look back at the early stages of my career, I perceive myself as significantly dumber than I am now. But every now and then I get a glimpse of who I was through a semi...
The end result, however, is fairly consistent: poor end user adoption. These are not in any particular order
In a presentation to the Finland SharePoint User Group, Jussi Mori ( @JussiMori ) of Peaches Industries outlined some of the issues surrounding end user adoption and productivity on any collaborative environment, and introduced some of the concepts around gamification as a path to improving both
But without active management of user-generated folksonomies, the search experience can become bloated and unreliable, affecting end user adoption. It's simple: if people cannot find their content, the system is a failure
The suggested approaches have the objective of minimizing end-user impact to create a user-friendly system that will remove change barriers and greatly increase sustained end-user adoption. -- Change Barrier 1 - Excessive Metadata Entry One of the biggest impacts on the end-user when implementing an ECM system is the time it takes for end-users to enter metadata
One of my favorite questions is: by show of hands, does anyone have an end user adoption issue?
I would venture that a lack of understanding of key business processes, and the gaps between what SharePoint provides out-of-the-box and what it is capable of doing is at the heart of most end user adoption issues
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Don’t let easy end user adoption be the driver
" Rajat Paharia, founder of Bunchball (via SDTimes.com) Gamification is a fascinating topic amongst collaboration and intranet specialists, as it promises to help solve some issues surrounding end user adoption and engagement -- a critical factor in the success of any collaboration platform